Get Where You Need to Go
Transportation
Village Collective is here to help you stay mobile, independent, and connected to your community. Whether you need a ride to a doctor’s appointment, grocery store, or local event, we offer several transportation options to meet your needs.
1. SPAN Transit
We partner with SPAN to help members access safe and affordable public transportation. SPAN provides door-to-door service for older adults and individuals with disabilities within designated service areas. Set up an account directly with SPAN to get started!
Best for: Medical appointments, shopping, and other essential errands
Availability: Weekdays 6:00am - 6:00pm, by reservation
Cost: $3.00 one-way
How to Use: Call SPAN directly to set up an account or schedule a ride.
2. Lyft Concierge Service
Need a faster, guaranteed, or more flexible ride? We can schedule a Lyft ride for you through our Concierge platform — no smartphone or Lyft app required.
Best for: Short-notice trips or when SPAN is unavailable.
Availability: 24/7 - but requests must be made Monday-Friday during business hours
Cost: Covered by Village Collective for eligible rides up to $100/year (restrictions apply)
How to Use: Members can call or email us with their destination, date, and time — we’ll take care of the rest.
3. Volunteer Transportation
Our trained volunteers can provide friendly, curb-to-curb transportation for members based on availability. Please note that our volunteers are not authorized to assist with transfers. All riders must be able to enter and exit the vehicle independently.
Best for: Rides to local appointments or events
Availability: Based on volunteer availability (not guaranteed)
Cost: Free for members
How to Use: Submit a request online, by phone, or email at least 3–5 days in advance. We'll post your request for volunteers to pick up.
Important Note:
All transportation options are subject to availability and are not intended to replace emergency services or long-distance travel needs. Please schedule rides in advance whenever possible.
Have questions or need help deciding which option is best for you? Contact us — we’re happy to help!
Comparison Chart
| Option | Cost | Availability | Village Collective Membership Requirement | Best For |
|---|---|---|---|---|
| SPAN Transit | $3.00 one way | Weekdays 6am–6pm | Membership NOT required SPAN Account Required | - Medical Appointments - Trips to the Senior Center - Errands - Door-to-Door Service |
| Lyft Concierge | Up to $100 credit per year* | 24/7 | Membership Required | - Short-notice trips - Guaranteed Rides - Curb-to-Curb Service |
| Volunteer Rides | Free* | Based on Volunteer Availability | Membership Required | - Local rides - Rides to Social Events - Curb-to-Curb Service |
*Cost shown is for active members of Village Collective.